At Tender Treats, we ensure that our ice creams are freshly made and delivered with care. However, due to the perishable nature of our products, our refund policy is as follows:

• No Refunds or Returns: We do not accept returns or offer refunds once the product is delivered, except in cases of incorrect or damaged orders.

• Damaged or Incorrect Orders: If you receive an incorrect or damaged product, please contact us within [X] hours with a photo of the item. We will arrange a replacement or issue a refund at our discretion.

• Cancellations: Orders can be canceled within [X] minutes of placement. Once dispatched, cancellations are not possible.

For assistance, reach out to our customer support.